Health questions are personal. Here is exactly what OvaMedica collects, why, and the choices you have. Last updated 27 July 2026.
Running the clinic online means a few outside services touch your information. Supabase stores the site's database, including your booking. Resend sends the emails, so your name, your email address, your WhatsApp number and your booking time pass through it on the way to you and to the clinic. Google holds the doctor's calendar, so the entry for your consultation carries your name, your email address and your WhatsApp number, and the consultation itself happens on Google Meet. If you ask for a free tool report, our WhatsApp messaging provider handles your number and the messages we send you.
Each of them sees only what it needs for its part, and each handles it under its own privacy policy. None of them is allowed to use your information for their own marketing.
Siri answers general questions anywhere on the site. What you type to her is sent to an outside AI service, OpenRouter, and the model it passes your message to, so that she can work out an answer. Please do not type anything you would not want handled outside the clinic. Siri never diagnoses and never advises on your own case.
If you share a phone number or an email inside the chat and you agree to being contacted, a short summary of that conversation and that contact are saved, and the clinic may be emailed so someone can reply to you. Treat anything you type into the chat, together with any contact you give there, as something that may be saved and read by the clinic.
If you would rather none of that happened, do not share a contact inside the chat. Write to [email protected] and we will delete anything already saved.
When you pay for a consultation, a payment provider handles the payment, not us. Your card number, UPI ID and netbanking details go straight to that provider. We never see them and we never store them.
A payment in rupees is processed by Cashfree Payments into Dr. Geeta S K's practice account. A card payment from outside India is processed by Stripe for Qogent Global LLC, the company that operates OvaMedica. Each provider handles your payment details under its own privacy policy.
What stays with us is the record of the payment itself: the amount, the reference number, the date, and which consultation it was for. Tax rules require us to keep that record, and medical rules require the doctor to keep her clinical notes. Everything else you can ask us to delete.
OvaMedica offers doctor-led guidance and education. It is not an emergency service. If you have severe pain, heavy bleeding or feel unsafe, please contact your nearest hospital right away.
Anything unclear about how your information is handled? Write to [email protected] or ask on Instagram at @doctor_hubli and we will answer your question clearly. Dr. Geeta S K handles privacy complaints herself. She aims to acknowledge a complaint within 48 hours and to resolve it within one month.
Our terms of service and refund policy explain the rest of how the service works.